DE
New Shopify APP

Codept Fulfilment Tracker

Your performance tracker for seamless order fulfilment.
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Top Features

Analyse fulfilment performance, avoid delays and optimise shipping speed: The Codept Fulfilment Tracker is your go-to tool. Monitor and analyse the day-to-day performance of your fulfilment services and make data-driven decisions. Work with the most reliable fulfilment providers and increase your customer satisfaction.
Install Codept Fulfilment Tracker now

Order Status Breakdown

In the first report, you will find the total number of orders, a breakdown of orders per fulfilment status, and the percentage of orders that have been already shipped. Get an initial overview of how seamless the fulfilment of your service providers is working.

Fulfilment Level Statistics

How long does it take to fulfil the entire order and deliver to the customer? The Codept Fulfilment Tracker provides this exact data for each warehouse location. Recognise instantly which service has a particularly fast and frictionless fulfilment.

Cut-off times

Analyse how compliant your fulfilment services is regarding cut-off times and whether orders are shipped the same day. Also identify the service providers that more frequently hand over orders to the carrier the next day. Recognise discrepancies between signed SLAs and real-time shipping.

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Monitor

Monitor and analyse the fulfilment services’ performance based on real-time data and statistics on actual shipments, fulfilment duration and on-time delivery according to the cut-off time. Identify outstanding fulfilment providers, as well as those with declining performance.

Prevent

Ensure the ideal product stock and avoid delivery delays. Use the performance analysis of your service providers to prevent declining customer satisfaction by being able to react quickly to inadequate fulfilment performance and make changes proactively.
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Optimise

Optimise future fulfilment performance based on delivery data and cut-off time compliance. Increase customer satisfaction and your business success by choosing the best service provider based on real-time and historical data.

Pricing

Included
Features

Number of orders per month
Number of warehouse locations
Shipping speed report
Transit time analysis 
Statistics on cut-off time compliance
Overview of on-time delivery
Cut-off time customisation

Light

Free

up to
100 orders
1
x
x

Basic

29 $

up to
10,000 orders
3
x

Premium

49 $

up to
20,000 orders
5

Enterprise

Price on request

customised number
customised number

The Codept Fulfilment Tracker provides detailed analytics on your fulfilment services' performance, including shipping speed, orders overview, and compliance with cut-off times, including customised cut-off settings available under paid subscription plans. The data is presented in easy-to-understand graphs and tables. We aim to help the users make data-driven decisions and optimise their logistics operations.

The app pulls data from your Shopify, calculating key metrics based on the available data. For example, to analyse how well the connected fulfilment service is complying with the cut-off time we take the cut-off time according to the SLA that you set up in the application and the actual time when the order was shipped (this timestamp is pulled from Shopify). We then calculate whether the order was shipped as agreed by SLA.

Yes, you can select the specific fulfilment services you want to analyse within the app. The number of the fulfilment services that you can select depends on the chosen subscription plan.

Please double-check that the fulfilment service is properly set up in your Shopify store. If the issue persists, contact our support team at ft@codept.de, and we’ll assist you with your request.

If data isn’t appearing, ensure that you’ve correctly set up your fulfilment services in Shopify and that the app has permission to access your order and fulfilment data. If the issue continues, please contact our support at ft@codept.de.

No, the app operates independently and only accesses the necessary data for analytics, ensuring no impact on your store’s performance or speed.

Billing for paid plans is handled directly through Shopify’s billing system.

You can upgrade to a paid plan from within the app's dashboard. Navigate to the sSubscriptions section and choose the plan that best suits your needs.

Yes, you can cancel your subscription at any time by downgrading to the free plan or uninstalling the app. You will still have access to the paid features until the end of your billing cycle.

If you downgrade to the free plan, you will retain access to basic analyses. You will no longer be able to access the extended functions that go beyond those of the free plan and historical data once your billing period has expired.